Shipping & returns
In store returns are permitted within 30 days, with a receipt, as long as the game is in it's original wrapping and a resellable condition. Preorders will be refundable up until within 30 days prior to their release date; thereafter preorders will be refunded as store credit. Regardless, canceled preorders will be subject to a 10% restocking fee in order to cover the non-recoup-able processing costs of your order. All sales are final on open stock and collectible items. Refunds outside of this window, without a receipt, or in an unsellable condition will be accepted only with management approval.
Shipped products will be accepted for return within 30 days, with a receipt, as long as the game is in it's original wrapping and a resellable condition. If the item is damaged in shipping, you must send photographs of the original box and the damage to the contents for us to open a case and begin the return. In the case of damaged or defective products, we will pay return shipping via PayPal. In the case of returns for any other reason, the buyer pays return shipping.